Refund Policy

Refund Policy

At Thor Offroad, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we offer a refund policy as outlined below:

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide a receipt or proof of purchase.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refund Process

To initiate a refund, please contact our customer service team at support@thoroffroad.com.